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    MERCHANTS - How to Login to RocketGate's Helpdesk

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    CUSTOMERS - Open a ticket for questions on your existing membership

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Recent articles

  • Accepting Apple Pay payments with the RocketGate Gateway API

    Introduction This document describes the prerequisites and technical process that will enable merchants to accept Apple Pay payments via the RocketGate Gateway API.  Apple Pay is available fo...

  • Statement / invoice: how do we bill for processing, 3DS and Network Token

    Transaction processing billing We are billing for transactions which have a response code 0, 1, or 2 3DS billing We are billing for 3DS Lookups and 3DS Authentication for transactions ...

  • CUSTOMERS - Open a ticket for questions on your existing membership

    There are two ways to contact Customer Support:  1. Look at the descriptor on your credit card statement for a website address or phone number to call 2. Read the confirmation email you recei...

  • MERCHANTS - How to Login to RocketGate's Helpdesk

    ATTENTION: THIS SECTION IS FOR MERCHANTS ONLY If you are NOT a merchant  (for example, if you have a question about a bill on your credit card, a payment, or are a customer concern) - please ...

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